Books > Best Sellers > e-Docs

Price: $6.50

(as of 2012-10-06 21:35:29 PST)

Available for download now


Rating: 5.0 / 5.0 (3 votes)

Released: 2000-02-01

The Balanced Scorecard: Measures That Drive Performance (HBR OnPoint Enhanced Edition) by Robert S. Kaplan


HBR OnPoint Articles save you time by enhancing an original Harvard Business Review article with an overview that draws out the main points and an annotated bibliography that points you to related resources. This enables you to scan, absorb, and share the management insights with others. During a year-long research project, the authors developed a “balanced scorecard” performance measurement system that allows executives to view a company from several perspectives simultaneously. The scorecard includes financial measures that reveal the results of actions already taken, as well as three sets of operational measures that show customer satisfaction, internal processes, and the organization's ability to learn and improve. Creating a balanced scorecard requires translating a company's strategy and mission statement into specific goals and measures. Managers then track those measures as they work toward their goals. Putting the Balanced Scorecard to Work, Reprint #93505, presents the implementation of this concept.

Check All Offers Add to Wish List Customer Reviews

Book Details

Author: Robert S. Kaplan Publisher: Harvard Business R.. Binding: Digital Language: English Pages: 11

Similar Books

The Balanced Scorecard: Translating Strategy into Action
Strategy Maps: Converting Intangible Assets into Tangible Outcomes
Building Strategy Maps
What Is Strategy? (HBR OnPoint Enhanced Edition)
Building Your Company's Vision (HBR OnPoint Enhanced Edition)


Become a fan of Your #1 Source for Kindle eBooks from the Amazon Kindle Store! on Facebook for the inside scoop on latest and most exclusive books.